SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 2990 verified reviews.
Kate Daniell
Sunday, 11 January 2026

Posting was prompt

Paul Dent
Monday, 05 January 2026

Delivered on time

Trusted Customer
Saturday, 03 January 2026

The delivery was prompt and product well packed.

Brendan Joseph Molloy
Sunday, 28 December 2025

I've covered this already

Trusted Customer
Monday, 24 November 2025

Arrived promptly

Rebecca , Sockshop 23 December 2025 14:27
Hello, Thank you for your feedback, and for providing the comparison photo. We're glad to hear your daughter initially found them comfortable, but we're sorry to see how quickly the fabric bobbled after just one wear. That’s certainly not the quality we aim to deliver, and your comments will be noted for review. Kind regards, SOCKSHOP
Trusted Customer
Monday, 24 November 2025

Service was good, delivered quickly but the products not as described. Maybe I made the wrong choice!

Rebecca , Sockshop 23 December 2025 14:26
Hello, Thank you for your feedback. We're sorry to hear the socks didn’t meet your expectations in terms of fit and quality. The tightness around the top sounds uncomfortable, and we understand how disappointing that can be. Your comments have been noted for review. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 11 November 2025

Need to improve the description of items on the website so you understand the quality of the items being ordered - esp thickness/weight

Peter Vanderweele
Friday, 07 November 2025

Great apart from Royal Mail, package open , delivery 2 days later than first advised & then package in a Royal Mail thrown over my back gate even though I was in the house.

Trusted Customer
Friday, 07 November 2025

I am having difficulties returning an item the collection has been missed and it is taking a while to re-organise.

Trusted Customer
Sunday, 12 October 2025

arrived very quickly but not what I wanted

Trusted Customer
Monday, 20 October 2025

I am disappointed that I ordered 22 pairs of socks and 2 of the pairs were switched to some that I did not order and would not have chosen for myself. I spoke to someone on chat box but I haven’t received a response as yet. They were replaced socks that were missing were Tangerine Dream in women’s and Dark Pink in children’s 4-5. However the delivery was quick & I obviously like the bamboo socks that I ordered.

Trusted Customer
Tuesday, 14 October 2025

Didn't have any service

Trusted Customer
Saturday, 04 October 2025

Have already said. Nightmare dealing with you by computer

Trusted Customer
Monday, 15 September 2025

I haven't received any service yet?

Rebecca , Sockshop 26 September 2025 14:28
Hello, Thank you for your feedback. We're sorry to hear that the fit of the socks wasn't suitable for you, despite your expectations. We appreciate your comments regarding the return policy and understand your frustration. It's great to know you found the socks appealing in design, and we value you taking the time to share your experience. Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 17 September 2025

Excellent for ordering but postage took a week !

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