15% OFF using code: SUMMER15
Ends midnight (BST) 15.06.2026
15% OFF this weekend using code: SUMMER15
Ends midnight (BST) 15.06.2026
Ends midnight (BST) 15.06.2026

SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3206 verified reviews.
Trusted Customer
Thursday, 27 February 2025

Easy to purchase. Fast delivery

Rebecca , Sockshop 13 March 2025 11:43
Hello, We're really sorry to hear that your socks have developed holes so quickly—that’s definitely not the quality we aim for. We appreciate your feedback and understand how disappointing this must be. We’ll pass your comments on to our product team for review. If you need any assistance with our returns process, please let us know. Thanks SOCKSHOP
Mick Baross
Wednesday, 12 March 2025

Great return and refund service

Trusted Customer
Wednesday, 12 February 2025

To date the service has been fine, but I am yet to receive my refund.

Rebecca , Sockshop 07 March 2025 13:38
Hello, Thanks for your feedback. I have checked and can see a refund was issued on the 12/02 If you have any queries, please contact us at: https://www.sockshop.co.uk/pages/customer_services/customer_information/contact_us Kind Regards, SOCKSHOP
Trusted Customer
Thursday, 06 March 2025

Good efficient service, delivery a little expensive.

Rebecca , Sockshop 07 March 2025 09:09
Hello, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our efficient service. We understand your concern regarding the delivery cost. We value your feedback. Kind regards, Rebecca SOCKSHOP
Trusted Customer
Saturday, 18 January 2025

Quality of produc has been poor this time - 2 pair failed within second wear

Rebecca , Sockshop 03 February 2025 12:23
Hello, Thank you for your feedback. We’re sorry to hear about the issue you had with the socks developing holes so quickly. However, I’m happy to see that my colleague has already resolved the matter. If there’s anything else we can assist you with, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re glad we could assist in resolving the issue. Best regards, SOCKSHOP
Trusted Customer
Wednesday, 15 January 2025

Initial service fine. Awaiting refund

Dennis Keeling
Tuesday, 28 January 2025

Slow but efficient

Rebecca , Sockshop 03 February 2025 11:17
Hello, Thank you for your feedback! We're glad to hear that you found the service efficient, though we apologize for the slower pace. We’re constantly working to improve and provide the best possible experience for our customers. If there's anything else we can assist with, please feel free to reach out. Best regards, SOCKSHOP
Brian Pugh
Thursday, 09 January 2025

Took longer than I thought to deliver, bearing in mind I paid for delivery

Rebecca , Sockshop 03 February 2025 10:43
Hello, Thank you for your feedback. We’re sorry to hear that your order took longer to arrive than expected, especially since you paid for delivery. We understand how frustrating delays can be, and we appreciate your patience. If you have any further concerns or need assistance, please don’t hesitate to reach out. We truly appreciate your support and hope you enjoy your purchase. Best regards, SOCKSHOP
Nicholas Wrigley
Saturday, 01 February 2025

Service was fine standard web order delivery of about 3-4 days. This is an online purchase and no human contact was involved so this request on feedback is rather redundant.

Trusted Customer
Friday, 24 January 2025

As mentioned in a previous review I didn’t receive the free large boxers which prompted me to buy the pyjamas in the first place. The quality of the products offered and the timely delivery however does somewhat make up for it. But I’d still appreciate these boxers if possible.

Trusted Customer
Tuesday, 21 January 2025

Good service and quick postage

Mrs Angela Irwin
Tuesday, 21 January 2025

The delivery was OK.

Elizabeth Comley
Tuesday, 14 January 2025

Will wait and see how faulty trousers are sorted.

Claire Etherington
Wednesday, 08 January 2025

Not overly impressed, arrived very creased. The material is very thin, not suitable for winter, to be honest they look like pyjama bottoms. Might be ok for summer/spring around the house. Would purchase again & would be inclined to spend more & get something thicker for the time of year.

Jessica
Tuesday, 31 December 2024

I was disappointed with the material given the price. I was hoping they would be thicker and softer.

YOUR RECENTLY VIEWED ITEMS

EMAIL NEWSLETTER

SIGN UP & RECEIVE 10% OFF YOUR FIRST ORDER

View our privacy policy here.