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15% OFF this weekend using code: SUMMER15
Ends midnight (BST) 15.06.2026
Ends midnight (BST) 15.06.2026

SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3206 verified reviews.
Trusted Customer
Wednesday, 30 October 2024

Service was fairly good.

Trusted Customer
Friday, 29 November 2024

I still waiting for a decision about a full refund.

Rebecca , Sockshop 12 December 2024 09:08
Hi, Thanks for your feedback. I am sorry to hear about this order. I can see that my colleague issued a refund on the 28/11/24. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 10 December 2024

Very speedy delivery

Rebecca , Sockshop 11 December 2024 09:11
Hi, Thank you for your feedback on the Trasparenze Cinzia Microfibre Knee Highs! We’re sorry to hear that they didn’t stay up as expected. It’s great to know you appreciated the material quality, but we understand how important fit and functionality are. If you’d like assistance with a return or exploring alternative options, our customer service team would be happy to help. We value your input and are committed to ensuring you have a positive shopping experience! Kind regards, SOCKSHOP
Doreena
Sunday, 08 December 2024

The socks were well presented. The wait for delivery was longer than I normally experience but this was not important to me.

Trusted Customer
Saturday, 30 November 2024

always excellent service with good variety in type and length

07 December 2024 12:11
Trusted Customer
Saturday, 09 November 2024

The quality of these bamboo socks was thinner than the previous orders we have bought over the past several years. We both wear them so we are disappointed. I will also say the men’s had sock shop written on each sock in red & the women’s in grey. Very useful in the laundry basket, unfortunately the men’s logo is also in grey.

Trusted Customer
Friday, 08 November 2024

Despite difficulties with actually placing the order on the website. The socks are very high quality.

Trusted Customer
Monday, 21 October 2024

SERVICE WAS GOOD AND PRODUCT ARRIVED QUICKLY

Trusted Customer
Thursday, 17 October 2024

The 5 pack black socks were not as good as I had hoped they would be.

Paul Hodgson
Sunday, 13 October 2024

No phone number and live chat leaves a lot to be desired as they can't help at all. Email responses have been adequate.

Trusted Customer
Monday, 14 October 2024

I have not received socks yet and its has been one week......... Not very happy............

Trusted Customer
Tuesday, 08 October 2024

The service was helpful, the person on the chat helped me to return them as I don’t have a printer for the returns label

Justina
Saturday, 21 September 2024

The website advertises these socks as one size but on the the packaging they are size 7-11, that is not one size and the person I bought ten for is a U.K. size 4. Sock Shop should advertise them correctly. They’re not bad socks but I’m left very disappointed after paying £3.95 delivery fee.

Rebecca , Sockshop 10 October 2024 13:36
Hello, Thank you for your feedback. We appreciate you bringing this to our attention, and we’re sorry for the confusion regarding the sizing. We strive for accurate descriptions and will review the product information to ensure clarity. If you have any further concerns or need assistance, please let us know! Kind regards, SOCKSHOP
Chris Jones
Wednesday, 18 September 2024

Standard online shop

Trusted Customer
Wednesday, 28 August 2024

Overall good but unless I was using the website wrong I got frustrated when filtering and viewing items only to find they were out of stock. I like to filter filter by in stock only as limited time so I can’t afford to waste time, so that puts me off websites like that. I’m not someone who gets tempted by seeing items out of stock that I want to register for when back. In stock I just shop as I need to buy

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