SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3171 verified reviews.
Glyn Davies
Friday, 28 November 2025

Service was good but product is poor.

Rebecca , Sockshop 23 December 2025 14:24
Hello, Thank you for your feedback. We're sorry to hear the socks didn't meet your expectations and appeared too thin. Your comments have been noted and will be reviewed by the relevant team. Kind regards, SOCKSHOP
Trusted Customer
Monday, 01 December 2025

I’ve never had any problems with the SOCKSHOP service, 100%

Brian Conyers
Saturday, 06 December 2025

No argument about refund but surely someone should review quality

Trusted Customer
Wednesday, 10 December 2025

The quality of the product is poor.

Rebecca , Sockshop 23 December 2025 14:17
Hello, Thank you for your feedback. We're glad to hear you liked the colours, but we're sorry the socks developed holes after just a few months. That’s disappointing to hear, and certainly not the durability we aim for. Your comments have been noted and will be reviewed by the team. Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 17 December 2025

Despite paying for 24 hour delivery they still haven’t arrived after 7 days waiting. Sockshop have been hopeless saying it’s in the t&c’s (small print) that if you pay for 24 hour delivery you may have to wait 7 days so what’s the point? !! - tracking from Royal Mail still says ‘we are expecting your package’. I’ve asked sockshop to cancel and refund (as quickly as they took my money) .. but they’re telling me to still wait longer through some fairly abrupt emails. So opened a PayPal case to get my money back … what a rip off and a right hastle !

Rebecca , Sockshop 23 December 2025 14:14
Hello, Thank you for your feedback, and we're genuinely sorry for the inconvenience and frustration caused by the delivery delay and the experience you had. We understand how disappointing this must have been, especially after opting for 24-hour delivery. We're pleased to confirm that the matter has now been resolved. We appreciate you taking the time to share your experience, and your comments will be reviewed to help improve our service. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 18 December 2025

Haven’t received them yet.

Rebecca , Sockshop 23 December 2025 14:13
Hello, Thank you for your feedback, and we're sorry to hear there was a delay in receiving your order. We understand how frustrating this can be. This has now been resolved, but please do let us know if you need any further assistance. Kind regards, SOCKSHOP
Bernadette Jeeves
Monday, 22 December 2025

Package received on time

Sharon Howard
Monday, 22 December 2025

Excellent, rapid service.

Trusted Customer
Sunday, 21 December 2025

Excellent, item arrived when stated on time and just love my head warmer hat

Trusted Customer
Sunday, 21 December 2025

Good delivery etc.

Susan Turner
Saturday, 20 December 2025

Great choice of socks. Easy to order and pay, delivered quickly and well packaged.

Trusted Customer
Saturday, 20 December 2025

kept well informed and prompt delivery

Trusted Customer
Saturday, 20 December 2025

Delivered in good time

Thelma Dilbey
Friday, 19 December 2025

They arrived on time

Paula Barnes
Friday, 19 December 2025

Easy to order. Delivery was timely and items were packed securely.

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