SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.72/5
Independent Feedback based on 2696 verified reviews.
John Ferguson
Thursday, 12 February 2026

Easy to order, great price, fast delivery, recommended company

Trusted Customer
Thursday, 12 February 2026

Arrived in timely manner

Trusted Customer
Saturday, 14 February 2026

Fast delivery, unfortunately product was rubbish.

Trusted Customer
Wednesday, 18 February 2026

Service good, quick delivery. Web page easy to read and check out very efficient.

Trusted Customer
Friday, 20 February 2026

Ordered a week ago still not received using Royal Mail is such a bad choice these days

Rebecca , Sockshop 20 March 2026 15:03
Hello, I am sorry to hear you experienced a delay receiving your order. I can see that you have been in contact with my colleague and this has now been resolved. Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 25 February 2026

Quick delivery, no problem.

Philip Goodacre
Friday, 27 February 2026

Package arrived via Evri. Fortunate that the package didn't contain breakables as it was thrown over a gate.

Rebecca , Sockshop 20 March 2026 14:53
Hello, Thank you for your feedback. We're sorry to hear the socks didn’t provide the relief you were expecting. We understand how disappointing this must be, especially after purchasing multiple packs. Your comments have been noted and will be reviewed. SOCKSHOP
Trusted Customer
Saturday, 28 February 2026

Things were delivered as usual in the time expected.

Trusted Customer
Monday, 02 March 2026

Posted promptly and good packaging

Trusted Customer
Monday, 02 March 2026

Service was good, order dispatched quick and feedback easy to deliver

Glen Marriott
Monday, 02 March 2026

Never received my order, as they never even despatched it to Royal mail like they said. Avoid!

Glen Marriott 04 March 2026 06:59
Rebecca , Sockshop 20 March 2026 14:44
Hello, I am sorry to hear this. Please contact us using the link below and we can help further: https://www.sockshop.co.uk/pages/customer_services/customer_information/contact_us Kind regards, SOCKSHOP
Trusted Customer
Friday, 06 March 2026

Haven’t heard anything from them

Rebecca , Sockshop 20 March 2026 14:33
Hello, Thanks for your feedback. I am sorry you have had issues with your order. I can see that you have been in contact with my colleague and this has now been resolved. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 08 March 2026

Prompt delivery but unhappy they changed the product

Rebecca , Sockshop 20 March 2026 14:29
Hello, Thank you for your feedback. We're sorry to hear the socks didn’t meet your expectations, particularly in terms of fit and feel. Bamboo yarn is naturally softer and finer than traditional cotton, which can result in a thinner, more lightweight finish, and this may explain the difference you’ve noticed compared to previous pairs. We understand your disappointment, especially after purchasing multiple pairs, and appreciate you taking the time to share your experience. Your comments have been noted for review. Kind regards, SOCKSHOP
Trusted Customer
Monday, 09 March 2026

I will be complaining so I will see the response

Rebecca , Sockshop 20 March 2026 14:28
Hello, Thanks for the feedback. I am sorry to hear you aren't happy with your purchase. Please contact our customer service department where they can help further: https://www.sockshop.co.uk/pages/customer_services/customer_information/contact_us Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 11 March 2026

Excellent service but unfortunately the product wasn’t suitable.

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