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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
Poor, expect if the company has made the mistake for it to be rectified immediately. The item was collected by Royal Mail on Thursday and I’m still waiting for my refund. Would not purchase from this retailer again,
Took 5 days on an overnight
I brought my issue with product quality to the attention of the customer services team and I got a dismissive response simply stating that they don’t manufacture the product and it is the same product code (and so the same product) as I have previously bought.
Pathetic customer service , very rude and just blame other companies instantly.
Dispatched late. Not the end of the world. But this led to probably the worst customer service you’ll find. 24hr delivery is not 24hrs.
The socks them selves were great but the delivery was awful was told it would be 48 hours yet took 30th July didn’t arrive until the 7th August. My son won’t wear any other socks so caused a lot of meltdowns while waiting.
Never received my order.
Awful, would not use again
They don’t fit. I already have done
Order never arrived.
Excellent response and service
Absolutely negative
Poor. Time not received and I’m now overseas so can’t sort this out. Very disappointed and out of pocket
I received no service at all. Despite best efforts.
Really disappointed with this company. I ordered 5 items in this order but one of them arrived damaged. I contacted them via the chat, but as someone else already said, they kept palming me off saying they'll look into it and get back to me. I have had NO emails.
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