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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
Not great service, got a mail saying despatched, but no tracking information, when contacted them, said it was still to be processed, it can’t be both
Offered a refund only if I sent back used products
Initial chat response okay but have not heard anything re folllow up correspondence and still have unwanted product
I received the socks well packed and quickly but I have heard nothing about the socks I asked for in exchange
They didn’t seem bothered that they had false information on their website
Service was fine. But the texture of the socks was rough and uncomfortable
Very good please note that my phone number is now *personal info removed by feefo* thanks
No service received yet You had the wrong address. Please resend to me at 8 Tamars Drive, Willand, Cullompton EX15 2PQ.
Prices should be reduced with UK VAT when exporting due to that local VAT is added when importing.
Ordering seemed pretty straight forward and the price of the product I ordered was decent. But the delivery did take a very long time. I paid a premium for 48 hour delivery but product turned up a week later. I did speak to customer service, but was met with AI and generic answers which didn't solve my issue.
charged me for 24 hour delivery but could not fulfill, refused to refund delivery charge
The quality of the product is poor.
Haven’t received them yet.
Previously very happy customer on several occasions but am now left disappointed with the misleading (in my opinion) sales tactics used in comparing the new Glenmuir boxers to the ceased production Pringle Williams. They are an acceptable but inferior product to Pringle in my opinion and the reference that they are made by the same manufacturer needs to be removed as it suggests that these will be a like for like replacement, they are definitely not the same quality.
The service I received was excellent. Product quality very poor however. Socks were oversized and baggy and didn’t look that nice.
