SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.72/5
Independent Feedback based on 2834 verified reviews.
Trusted Customer
Friday, 18 September 2026

The order arrived very quickly but the website was slow to navigate

Trusted Customer
Thursday, 03 September 2026

Products are fantastic however the delivery service leaves a lot to be desired. A full week for an order when it’s 48 hour tracked delivery is beyond a joke. I think they need to look at their couriers and rethink. I won’t be ordering again from SockShop when I can get the same items elsewhere next day delivery

Trusted Customer
Friday, 31 July 2026

I had to speak to 3 what seemed like AI bots before my issue was resolved. But once it was resolved it was ok.

Rebecca , Sockshop 03 September 2026 10:03
Hello Thank you for your feedback. We’re sorry one pair arrived with a fault, though we’re pleased our team was able to arrange a partial refund. We also appreciate your comments regarding the fit and comfort of the remaining pairs and will pass this feedback on to the relevant team. Kind regards SOCKSHOP
Trusted Customer
Tuesday, 01 September 2026

on line purchase was clear to use

Stephen Parry
Sunday, 16 August 2026

As of yet im still watching for a solution to a replay

Rebecca , Sockshop 26 August 2026 15:04
Hello, Thanks for the feedback. Apologies that this has happened. I can see that a reply was sent on the 13/08 and we are still awaiting your response. Kind regards SOCKSHOP
Trusted Customer
Thursday, 13 August 2026

The Royal Mail delivery was late.

Clive Johnson
Tuesday, 14 July 2026

Disappointed that delivery was later than expected. Over promised under delivered.

Trusted Customer
Thursday, 09 July 2026

Quick service poor product

Becky
Tuesday, 07 July 2026

Quick delivery, items arrived as expected. But the sock quality is poor. I wouldn’t order again.

Shane
Monday, 06 July 2026

Just another shop.

Elaine Dullea
Sunday, 05 July 2026

The products are really good but I would like to receive free delivery

Trusted Customer
Sunday, 14 June 2026

Quick delivery, simple returns but waiting for refund

Margaret Baker
Thursday, 14 May 2026

The service was ok but the product was poor

Rebecca , Sockshop 18 May 2026 11:49
Hello, Thank you for your feedback. We're sorry to hear the sizing was so far from what you expected. We understand how disappointing this must have been, especially as your husband would normally fall comfortably within the stated size range. Your comments regarding the fit have been noted for review. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 17 May 2026

Don't use Royal Mail. Too unreliable.

Trusted Customer
Monday, 18 May 2026

Easy to both to navigate the website and place an order, delivered and received in great time. No issues there. Let down by the claim 'slip-resisting' - this is so far from the truth and even worse after you've washed them just the once...

Rebecca , Sockshop 18 May 2026 11:47
Hello, Thank you for your feedback. We're pleased to hear you found the socks comfortable and breathable, and that you were happy with the ordering and delivery experience. However, we're sorry to hear the socks didn’t stay in place as expected and that the quality changed so quickly after washing. We understand your disappointment regarding the ‘slip-resisting’ claim, and your comments have been noted for review. Kind regards, SOCKSHOP
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