SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
Socks arrived well-packed and in good time
Easy; Select, Order, Wear!
Easy to order, prompt delivery.
Shipped quickly and great value for money.
Swift delivery and excellent quality
Excellent service. Received my order within 3 days.
Delivered quickly and we’ll packaged.
Excellent my purchase
Good quick delivery service.
Accurately picked and packed, and dispatched very promptly, but let down by Royal Mail who took longer than they said to deliver.
Great service thank you.
First class selection very good delivery and great quality
Didn't get my parcel because of the unused friendly checkout. All online retailers give an option to enter delivery info before payment. Sockshop doesn't and I selected Google pay, my accounts including Google pay and bank account all have my current address but for some strange reason it autofilled with my Google "legal address" which was my address from 9 years ago. I had to go digging in my accounts to find and update this address because this has never been an issue with any online retailer, this address wasn't even on my autofill Google address because I deleted all past addresses. I'm now £35 out of pocket I can't get my parcel because I live no where near that address. I have contacted customer service and they have raised a ticket but yet to hear back. They need to update there checkout system because it's not user friendly, in the last nine years I have never had this issue when online shopping.
Fast delivery and well packaged.
I had to put in my address manually because of where I live and the internet site was lagging! By the time the order went through I realised the wrong address was listed! Due to a technical issue it had listed an address from the drop down list which wasn’t my address. This would have meant the order delivered to the wrong address! I emailed the contact address and swiftly the delivery address was rectified and the order despatched and delivered without issue!! Everything about ordering & delivery to quality product was excellent!!
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