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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
I was disappointed I couldn’t change the size before they arrived I realised I had ordered the wrong size as soon as I had paid for them I have had to give them to my friend as they were too big for me and I couldn’t send them back as I did not have time before I went away
Product is just as I expected, perfect. However I was charged customs duty and a handling fee for the duty by la Poste. Buying from the UK is unlikely in the future. Sad but true. Brexit has made UK products much less competitive.
Soles of diabetic socks not as thick and comfortable as I hoped for peripheral neuropathy feet condition.
Not the quality I expected
Service is fine.
The service was perfect but the size of the socks were the issue. The socks were a size 4-6.5 adult but my 12 year old son couldn't get his foot in the sock as it was so narrow, the length was fine just the width.
Disappointed in the colour of the stockings but good quality and will buy again. Excellent delivery
I haven't dealt with your team so I have nothing to say -- positive or negative.
I got a full refund, which was good. However, the socks were advertised as having smooth toes, but in fact they had prominent toe seams.
Took my order. Charged my card. Delivered items. All of this is normal for any online company. All ok so far but far too soon to rate my experience regarding the purchase. If I buy items which are supposed to last 1000 miles of use unless this covers travel in an aircraft there is no way I could possibly give a reasonable review within a week. If you are actually interested in feedback ask me in 6 months - 1 year from now.
Service and Delivery were great, but 1/4 of the slipper stocks I bought fell apart the first or second time I wore them. Hole in toes.
The items advertised were not the same as what was delivered , and communications to ask a question to Sock shop were not working properly which has put me off purchasing direct from Sock Shop I will go back to using my Boundary Mill store when they have the items back in stock .
Socks much thinner than ones bought before from sockshop
Bought as gift with tracked 48hr delivery, yet it took a week to be delivered. When raised a complaint I was advised that delivery is out of their control. Here is a hint… never use Royal Nail as they are useless. Use EVRi or one of the other competitors. Not only are they cheaper, but more reliable. I would not use SOCKSHOP again. In fact have since gone to SOCkSNOB and had a better experience.
Socks came very quick, was really hoping to sort the issue for my son, but unfortunately it didn't. I really thought its going to be seamless and it's not. It's very soft but surely not seamless. Better than normal socks. Would buy again because no other option found yet.
