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Ends midnight (BST) 15.06.2026
Ends midnight (BST) 15.06.2026

SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3207 verified reviews.
Trusted Customer
Tuesday, 03 October 2023

Fullfill orders which have been paid for very poor after sales

Rebecca , Sockshop 23 October 2023 14:29
Hello, Thank you for your feedback. I am sorry to hear you have had issues with your order. I can see the missing item has been refunded. Apologies, SOCKSHOP
Trusted Customer
Monday, 02 October 2023

The socks were rubbish wouldn't buy again

Rebecca , Sockshop 23 October 2023 14:24
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 01 October 2023

Hi I am not sure how long these will last the stitching has come away already please can you get in touch to

Rebecca , Sockshop 23 October 2023 14:22
Hello, Thank you for your feedback. I am sorry to see this has happened. I can see that you have been in touch with my colleague and this has now been resolved. Kind regards, SOCKSHOP
Trusted Customer
Saturday, 30 September 2023

Fast delivery but disappointed with my socks as I ordered one pair of navy blue and one black pair to receive a navy blue pair and bright pink pair.

Rebecca , Sockshop 23 October 2023 14:21
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us for an exchange by following the instructions on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Trusted Customer
Monday, 25 September 2023

I ordered women’s socks and received mens

Rebecca , Sockshop 23 October 2023 14:12
Hello, Thank you for your feedback. I am sorry to hear this, I can see the items have been returned and a refund issued. Kind regards SOCKSHOP
Nicholas Gray
Sunday, 24 September 2023

ordered invisible socks, when they arrived they were labelled high cut - needed them for loafers foe a wedding and not enough time to return them so I am stuck with them. Not invisible at all! More fool me, I ordered two pairs.

Rebecca , Sockshop 23 October 2023 14:09
Hello, Thank you for your feedback. I am sorry this item was not as expected. I can see that both the description and product packaging image describes the socks as high cut. I shall ensure this information is added to the title to make this clearer. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 21 September 2023

Order never arrived sent 2 E-mails no reply either

Rebecca , Sockshop 22 September 2023 16:36
Hello, Thanks for your feedback. I am sorry to hear your order has not been received. I shall contact you directly to resolve this. Kind regards, SOCKSHOP
Trusted Customer
Saturday, 16 September 2023

Web-site would not accept payment by bank card, despite there being no problem with my actual bank card. Had to complete purchase via PayPal.

Rebecca , Sockshop 22 September 2023 16:32
Hello, Thanks for your feedback. I am sorry to hear that you encountered an issue with payment. I am pleased to see that you managed to purchase these items and that you are pleased with the products. Kind regards, SOCKSHOP
Matthew Brooks
Friday, 15 September 2023

Bought 6 pairs of the Lazy Panda boxer shorts, only worn 3 pairs so far, felt really comfortable to wear but 2 of f the 3 pairs have already got holes in and need to be binned after first time of wearing them, very poor quality

Rebecca , Sockshop 22 September 2023 16:29
Hello, Thank you for leaving your feedback. I can see that you have been in contact with my colleague and this has now been resolved. Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 13 September 2023

Not delivered yet!

Rebecca , Sockshop 22 September 2023 16:27
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see via the tracking that this has now been delivered. Kind regards, SOCKSHOP
Victoria Alexander
Tuesday, 12 September 2023

Ive not received them yet!!!!!!

Rebecca , Sockshop 22 September 2023 16:26
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see via the tracking that this has now been delivered to your safeplace. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 12 September 2023

Poor service. Discount didn't work contacted you and NOTHING !!!!

Rebecca , Sockshop 22 September 2023 16:24
Hello, I am sorry to hear you are unhappy with our service. I cannot see any emails from yourself. I shall contact you directly to resolve this. Kind regards, SOCKSHOP
Aijaz Ahmed
Monday, 11 September 2023

I try co contact them but not good customer service and only way I can contact by email no tell phone number email reply not good

Rebecca , Sockshop 22 September 2023 16:22
Hello, Thank you for your feedback. I am sorry that you are unhappy with out service, unfortunately we could not accept the items as they had all been opened. Kind regards, SOCKSHOP
Baloo Warrington
Friday, 08 September 2023

Very disappointef that 3 of the set were damaged. All 3 strangely had buttons missing? Too much hassle to send back and wait for a re-delivery. These were purchased as a birthday present for my husband. He is probably content wearing the one pair all week anyway!!

Rebecca , Sockshop 22 September 2023 16:19
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Trusted Customer
Saturday, 02 September 2023

Items delivered not as ordered. Items being returned. No packing slip. Made it very difficult to work out what I had.

Rebecca , Sockshop 22 September 2023 16:14
Hello, Thank you for leaving your feedback. I am sorry that this has happened, I can see that you have returned this item to us and you have now been refunded. Kind regards, SOCKSHOP
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