SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 2991 verified reviews.
Trusted Customer
Friday, 13 January 2023

I purchased four pairs of ladies bamboo "Lazy Panda" and a three pack of "Wild Feet". They are both supposed to fit 4-8. I'm a UK size 5.5 and they are too big for me, the size range is far too large. Also the first of the Wild Feet pairs I tried had a hole, even before I'd worn them. So I'm pretty disappointed. On the plus side they arrived quickly, are very soft and comfortable and nice colours.

Rachel Hecht
Tuesday, 10 January 2023

The service was fine, but the actual product was not what i was expecting

Trusted Customer
Saturday, 07 January 2023

Service was ok, socks were thin and did not stay up as expected

Sharon Baillie
Friday, 30 December 2022

Paid priority delivery 24 hours. Unfortunately they arrived after Christmas!

Steve Southwell
Friday, 30 December 2022

Unfortunately they arrived 5 days later than requested, although next day delivery was paid for, there was a postal strike. This should have been considered and an alternative courier chosen. I've had to pay additional costs to send these onto the recipient. However the quality of the socks is excellent!

Garry Dark
Wednesday, 28 December 2022

Not really Sockshops fault, but I haven’t received the socks yet! I’ve been waiting 2 weeks. I understand that there has been a postal strike and it’s Christmas but 2 weeks seems excessive, especially as they were meant to be next day delivery.

Helena Milan
Sunday, 27 November 2022

Colour on website was misleading. Was appeared to be a terracotta red, turned out to be a day-glo shade of red!

Rebecca , Sockshop 22 December 2022 09:20
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team and look into this further. Kind regards, SOCKSHOP
Mrs Mary Hendry
Friday, 25 November 2022

one of my purchases are a bit of a disappointment - as i have a hip replacement the socks were impossible to put on = i had recycled the box prior to trying them on as the top of socks looked wide enough - so i am unable to return item - the other socks are fabulous - perfectly happy with them

Keith Phillip
Thursday, 15 December 2022

Haven’t received items yet

Gillian De Clermont
Thursday, 08 December 2022

I have not received my order and am disappointed really - because i wanted the socks etc for work

Jean Baker
Wednesday, 07 December 2022

I’m sure sockshop are good but the couriers have let them down

Trusted Customer
Wednesday, 07 December 2022

Service on a whole was good, products were great and the delivery was quick. Unfortunately I ordered three items and one of them was sent in the wrong size.

Margaret Butcher
Monday, 05 December 2022

Excellent produce as usual but delivery was late due to postal strike. Maybe change from Royal Mail. Part of the order was a birthday gift which was missed due to late delivery.

Barrie Carpenter
Saturday, 26 November 2022

Offer on a discount code but nowhere to put it in the checkout screen. 4 days for delivery.

Trusted Customer
Thursday, 24 November 2022

The thermal socks are ok but only the 2-for- 1 offer on slipper socks were a bargain really- as similar can be bought elsewhere.

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