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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
The despatch and delivery takes far too long
I have spent over €100 in the past year with yourselves always being charged postage & now I want to return an item I have to pay postage again, it would cost me same amount as item so not worth it now left with item which is unsuitable 👎
Loose threads in both socks I purchased: not good quality
An online company which cannot sell between Christmas and New Year? really? Don't be in a market you cannot support. Discount button has not been working for several weeks despite being notified. Very poor and no apology
Fast delivery. Not honest sizing. Turned out way too small
Service & product fine. Price a bit extortionate for product. Unlikely to use again. You really need a 'middle' category - which is where I'd have put both 1/ & 2/,
don't know yet, haven't received the socks. I will have to mail the gift to my son now.
Ordered on December 13, 2016 and yet to receive my order on December 28th.
I ordered but didn't get an email to confirm my order. Thinking I had probably mistyped, I emailed and asked if my order had been received. As I got no reply I assumed it hadn't been and bought socks elsewhere. Then, very promptly my socks arrived from Sock Shop.
I completed the request for a different delivery address, although when the confirmation e-mail came through it had the same invoice and delivery - this is. It what I keyed in, and it caused me an issue.
Received email that item was dispatched but have not received the item.
Wrong goods arrived Asked to send back before replacement to guarantee pre Xmas delivery . Not possible so had to buy again thereby creating 2 orders.
I ordered the product on Thursday 4th December & it still hasn't arrived!
Order was for size 9-12 but received 8 1/2 - 11so too small had to find someone else to give them to
I ordered the Marvel mens socks, and coming from the Sock Shop I thought they would be in a box, not a cheap clear bag, I could have got them in a box for the same price, going to look cheap when I give toy son at Xmas, eBay or Amazon would have been better packaged.
