SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.72/5
Independent Feedback based on 2834 verified reviews.
Trusted Customer
Tuesday, 17 February 2026

I have been waiting approx 4 weeks for a reply to my complaint which is also dissappointing

Trusted Customer
Saturday, 31 January 2026

Delivery a bit slow but fine.

John Mitchell
Tuesday, 27 January 2026

Badly made socks

Trusted Customer
Saturday, 17 January 2026

Having asked a question I was told one thing on chat and told a different thing on email.

Lisa Freeman
Friday, 16 January 2026

Quick and efficient.. would have like to purchase in store but not available

Trusted Customer
Tuesday, 13 January 2026

We will see once my complaint has been received.

Kate Daniell
Sunday, 11 January 2026

Posting was prompt

Paul Dent
Monday, 05 January 2026

Delivered on time

Trusted Customer
Saturday, 03 January 2026

The delivery was prompt and product well packed.

Brendan Joseph Molloy
Sunday, 28 December 2025

I've covered this already

Trusted Customer
Monday, 24 November 2025

Arrived promptly

Rebecca , Sockshop 23 December 2025 14:27
Hello, Thank you for your feedback, and for providing the comparison photo. We're glad to hear your daughter initially found them comfortable, but we're sorry to see how quickly the fabric bobbled after just one wear. That’s certainly not the quality we aim to deliver, and your comments will be noted for review. Kind regards, SOCKSHOP
Trusted Customer
Monday, 24 November 2025

Service was good, delivered quickly but the products not as described. Maybe I made the wrong choice!

Rebecca , Sockshop 23 December 2025 14:26
Hello, Thank you for your feedback. We're sorry to hear the socks didn’t meet your expectations in terms of fit and quality. The tightness around the top sounds uncomfortable, and we understand how disappointing that can be. Your comments have been noted for review. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 11 November 2025

Need to improve the description of items on the website so you understand the quality of the items being ordered - esp thickness/weight

Peter Vanderweele
Friday, 07 November 2025

Great apart from Royal Mail, package open , delivery 2 days later than first advised & then package in a Royal Mail thrown over my back gate even though I was in the house.

Trusted Customer
Friday, 07 November 2025

I am having difficulties returning an item the collection has been missed and it is taking a while to re-organise.

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