SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.72/5
Independent Feedback based on 2834 verified reviews.
Christopher Swinscoe
Saturday, 10 January 2026

Awful, took my money but did not get items

Dave Cowell
Tuesday, 13 January 2026

Terrible. Couldnt get any worse.

Trusted Customer
Monday, 19 January 2026

I haven't received a service yet as I've only just registered my review

Trusted Customer
Friday, 09 January 2026

I haven't received the socks yet

Trusted Customer
Sunday, 04 January 2026

Poor slow delivery

Richard Lewis
Monday, 29 December 2025

Read the feedback given.

Trusted Customer
Wednesday, 07 January 2026

Not received yet

Trusted Customer
Monday, 05 January 2026

Why are you asking me how they are when they have not been delivered? You appear a company that has not got its act together.

Trusted Customer
Saturday, 03 January 2026

service 7 arrival of parcel was fine

Trusted Customer
Tuesday, 30 December 2025

Ordered 3 packs but only 1 delivered - follow up customer service rather poor. No one confirmed what's happened, refund offered quite quickly but not yet received. Socks themselves were quite good quality and nice. Shame more than half the people I planned to gift them to were left without.

Glyn Davies
Friday, 28 November 2025

Service was good but product is poor.

Rebecca , Sockshop 23 December 2025 14:24
Hello, Thank you for your feedback. We're sorry to hear the socks didn't meet your expectations and appeared too thin. Your comments have been noted and will be reviewed by the relevant team. Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 17 December 2025

Despite paying for 24 hour delivery they still haven’t arrived after 7 days waiting. Sockshop have been hopeless saying it’s in the t&c’s (small print) that if you pay for 24 hour delivery you may have to wait 7 days so what’s the point? !! - tracking from Royal Mail still says ‘we are expecting your package’. I’ve asked sockshop to cancel and refund (as quickly as they took my money) .. but they’re telling me to still wait longer through some fairly abrupt emails. So opened a PayPal case to get my money back … what a rip off and a right hastle !

Rebecca , Sockshop 23 December 2025 14:14
Hello, Thank you for your feedback, and we're genuinely sorry for the inconvenience and frustration caused by the delivery delay and the experience you had. We understand how disappointing this must have been, especially after opting for 24-hour delivery. We're pleased to confirm that the matter has now been resolved. We appreciate you taking the time to share your experience, and your comments will be reviewed to help improve our service. Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 19 November 2025

Awful !! Item received should have been 2 pairs of socks only one pair sent and not even in packaging ! E mails sent , sock returned to be told the order was correct ! Still not sorted , all this hassle over 2 pairs of socks £7.99

Timothy Hindson
Sunday, 09 November 2025

No parcel delivered.

Tomas Vesely
Thursday, 13 November 2025

Very Poor! Never Received my parcel. This is not first time and once again with UPS!! Please change your delivery partner or give us options to choose from.

Tomas Vesely 17 November 2025 12:20
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