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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
Very good service, as usual: prompt delivery and easy returns system.
I am still waiting for my order , which should have been delivered on 29th of May and today is 3rd of June. I have emailed with no reply , the chat button will not work , so if no action is forthcoming by the end of the day I will be asking for a full refund .
Very proessional
Initial chat response okay but have not heard anything re folllow up correspondence and still have unwanted product
Fantastic selection of socks, I bought about 40 pairs due to a work event I have coming up. The website is easy to navigate and the items remained in my cart for a couple of days as I browsed the extensive collection, which was great. I did want to buy a lot more! One of the pairs (not the ones I am reviewing) did have some damage which seems to have occurred during manufacturing, I didnt email about this so there was no opportunity for the Sock Shop to put it right, I couldn't be bothered with photos or returns etc so that's on me. The quality appeared great, the socks (especially the bamboo ones) are lovely and soft. Will probably buy all my socks from here now, they make fab gifts and delivery was extremely fast. Very happy customer 😀
Delivery very good
Service great- prompt delivery
Excellent service , lovely socks at a sensible price. I will be buying from Sock Shop again.
Delivery was shocking , 48 hours turned into 4 days & now it going to cos me more to send them to the person I brought them for
Didn't receive socks
I bought 5 pair pack of shoe socks, but there was only 9 socks!! I got in touch via live chat, who sorted my problem out quickly and efficiently. However they said they couldn’t send me another pair of socks as this was part of a five pack deal, so they refunded me for one pair. A bit disappointed as I would have preferred a replacement pair.
Brilliant service from sock shop never any issues. Packed well and delivery is always perfect and we are kept in formed communication was key and is has always very good from sockshop.
Excellent service, loved the easy to use website, great communication, good packaging. Quick delivery
The socks arrived promptly.
Service is always great fast delivery and great packaging
