Reviews : SockShop

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.72/5

Independent Feedback based on 2834 verified reviews.

Trusted Customer

Wednesday, 12 November 2025

I have not received my order so your service is currently non-existent.

Trusted Customer

Thursday, 23 October 2025

Never asked for service

Rebecca , Sockshop 04 November 2025 15:42

Hello, We’re very sorry to hear the sizing wasn’t suitable and appreciate you taking the time to share your experience. We understand how disappointing this must be, especially given your previous positive purchases. Your comments will be passed to our product team to review the fit and sizing. Kind regards, SOCKSHOP

Trusted Customer

Monday, 03 November 2025

Very poor service having ordered three pairs and only receiving two , I’m unable to get a reply after contacting them several times

Rebecca , Sockshop 04 November 2025 15:36

Hi, Thanks for the message. I am sorry you are having issues contacting us. Please contact us via this link and one of my colleagues will help further: https://www.sockshop.co.uk/pages/customer_services/customer_information/contact_us Kind regards, SOCKSHOP

Trusted Customer

Wednesday, 10 September 2025

Terrible service, postage due to take 48 hours and was over a week

Rebecca , Sockshop 26 September 2025 14:35

Hello, Thank you for your feedback, and we're very sorry to hear about the delay in receiving your order. We understand how frustrating it is when delivery doesn’t meet expectations. Your comments have been noted, and we apologise for the inconvenience caused. Kind regards, SOCKSHOP

Roy Winter

Sunday, 21 September 2025

NEVER RECIEVED ORDER !!!!!!!

Rebecca , Sockshop 26 September 2025 13:06

Hello, I am sorry to hear this, please contact us below so we can help further: https://www.sockshop.co.uk/pages/customer_services/customer_information/contact_us Kind regards, SOCKSHOP

Trusted Customer

Sunday, 14 September 2025

We didnt get 100 percent cotton socks

21 September 2025 13:35

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