Australian Dollar($)
Danish Krone (kr)
Euro (€)
Japanese Yen (¥)
Norwegian Kroner (Kr)
Swedish Krona (kr)
Great British Pound (£)
US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
Speed of service could be better, took two days to dispatch after order placed. So rated service as average because of this.
Good delivery time, but order incorrect.
Service was fine.
I ordered 6 pairs and they arrived relatively quickly. Just unfortunate the quality of the socks was a let down.
Delivery slower than expected but that could be Royal mail
No problem delivered ok
I haven't experienced the customer service of Sock shop yet, so I can't comment
Socks sadly did not stsy up, not value for money.
Not ideal. Socks developed holes after one day.
As normal from online suppliers
Socks arrived on time
Delivery was fast and prices good. However, given that one out of four items were damaged, I can't say I am completely happy with my purchase.
It was unhelpful really. The help was online chat and I do not like that at all. There were also no positive ideas or suggestions.
I live in Spain so the postage is international but I ordered my items 2 weeks ago and they have still not arrived. This is because The Sock Shop use the normal postal system and do not send items with any kind of special delivery service so cannot be tracked. It is a shame because I know the items are good, I have ordered some of the men’s tops for my husband, but when you are spending more than £75 on an order, you want to know that it will definitely arrived. I actually cannot even see evidence of my order in my account on The Sock Shop website. Hopefully this feedback will help to change something for international deliveries.
They did offer a redundant and the online chat was helpful too - but unfortunately did not respond to the issue that the product sent was different to the one ordered.
