SOCKSHOP Feefo Reviews

I haven't experienced the customer service of Sock shop yet, so I can't comment

Socks sadly did not stsy up, not value for money.

Not ideal. Socks developed holes after one day.

As normal from online suppliers

Socks arrived on time

Delivery was fast and prices good. However, given that one out of four items were damaged, I can't say I am completely happy with my purchase.

It was unhelpful really. The help was online chat and I do not like that at all. There were also no positive ideas or suggestions.

I live in Spain so the postage is international but I ordered my items 2 weeks ago and they have still not arrived. This is because The Sock Shop use the normal postal system and do not send items with any kind of special delivery service so cannot be tracked. It is a shame because I know the items are good, I have ordered some of the men’s tops for my husband, but when you are spending more than £75 on an order, you want to know that it will definitely arrived. I actually cannot even see evidence of my order in my account on The Sock Shop website. Hopefully this feedback will help to change something for international deliveries.

They did offer a redundant and the online chat was helpful too - but unfortunately did not respond to the issue that the product sent was different to the one ordered.

I'm still waiting to find out if they will replace them and I have posted them back today.

Package says delieverd, yet don't have the package the courier picture is of a thumb 🤔

These latest socks are fine

As expected from ordering on line Delivery was swift no problems

Ordering socks was straightforward and they were sen5 very quickly.

good delivery, accurately tracked. But they won't accept returns of items that have been worn, even tho that's the only way to find out that they don't fit