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Ends midnight (BST) 15.06.2026
Ends midnight (BST) 15.06.2026

SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3206 verified reviews.
Kelso Petrucco
Saturday, 09 July 2022

Ordered 3 pairs of socke, and one pair were two different sizes

Rebecca , Sockshop 05 August 2022 16:39
Hello, Thank you for your feedback. I can see that you have been in touch with my colleague over this matter. Kind regards, SOCKSHOP
Biljana Petrova
Friday, 08 July 2022

By sending the correct order

Rebecca , Sockshop 05 August 2022 16:39
Hello, Thank you for your feedback. I can see that you have been in touch with my colleague over this matter. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 21 June 2022

Adequate service

Rebecca , Sockshop 08 July 2022 15:34
Hello, Thank you for leaving your feedback. I shall share your feedback with the rest of the team. Kind regards, SOCKSGHOP
Trusted Customer
Monday, 13 June 2022

The service was good but the product did not do as it says. they would not hold up.

Trusted Customer
Tuesday, 17 May 2022

By sending the socks ordered and not a similar pair

Rebecca , Sockshop 23 May 2022 09:30
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us by following the instructions on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Trusted Customer
Saturday, 14 May 2022

There was nothing wrong with the service but the socks were not the same design as my first order . They were much too tight around my calves so I won’t be wearing them. I will not be buying your sock’s again unless the previous design becomes available. So let me know if it happens. Bye.

Rebecca , Sockshop 23 May 2022 09:27
Hello, Thank you for leaving your feedback. I am sorry to hear that the socks were not as expected. These are now how the socks are manufactured. Apologies, SOCKSHOP
Trusted Customer
Wednesday, 04 May 2022

Size says 4 - 7. I am a 5 and they only just fit hence they slip down at the back. What a silly place to put one of those plastic fasteners to hold the label on. Putting in the sole of the sock has made a hole in them even though I used scissors to cut through the plastic - I didn’t just pull it out. Overall I am disappointed.

Rebecca , Sockshop 20 May 2022 16:59
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us by following the instructions on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Mary McCoy
Sunday, 01 May 2022

Very disappointed. Baggy socks that are far too big for size 6 ladies. They roll around your foot.Not a good idea. Would NOT recommended!

Rebecca , Sockshop 20 May 2022 16:58
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Barbara Jeves
Sunday, 24 April 2022

The service was great but the product wasn't what we expected as they don't even fit.

Rebecca , Sockshop 20 May 2022 16:53
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 17 May 2022

Yes, I keep buying socks I do not use because you sell the knee high bamboo socks in packs of two. I buy the brown and taupe (beige) color and only wear the beige color. Then I buy the black and charcoal color and only wear the charcoal ones. The socks are very nice but expensive. I would like it if you could sell the socks in single pairs, so I would not have to pay for colors I do not use. Also - If you grouped the charcoal with the taupe (beige) color sometimes, that would be perfect for me.

Rebecca , Sockshop 20 May 2022 16:45
Hello, Thank you for leaving your feedback regarding the colour pairings. I shall pass this on to the rest of the team. Kind regards, SOCKSHOP
Carole Casterlow
Tuesday, 12 April 2022

Find very tight no give on sock

Rebecca , Sockshop 21 April 2022 16:20
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us by following the instructions on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Mrs Margaret Firmston
Tuesday, 05 April 2022

I preferred the previous 3 pairs I bought - different material

Rebecca , Sockshop 21 April 2022 16:15
Hello, Thank you for leaving your feedback. I can see that on the previous order, the socks had a higher cotton content. I have linked this product for you down below: https://www.sockshop.co.uk/products/mens-3-pair-iomi-footnurse-gentle-grip-diabetic-socks I hope this helps, Kind regards, SOCKSHOP
Michael Morgan
Monday, 28 March 2022

Too tight around my ankles not nice

Rebecca , Sockshop 21 April 2022 16:04
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Trusted Customer
Monday, 21 March 2022

Very quick service but awful socks which I won't be buying again.

Rebecca , Sockshop 25 March 2022 16:49
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us by following the instructions on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Margaret Marshall
Friday, 18 March 2022

Two packs of socks are unwearable because insides are rough and full of loose threads. Intend to return for refund. The third pack (bright) are okay.

Rebecca , Sockshop 25 March 2022 16:47
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened. I can see that these items have been returned to us and you have now been refunded. Kind regards, SOCKSHOP
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