SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 2990 verified reviews.
Trusted Customer
Friday, 14 June 2024

Bit slow in delivery

Trusted Customer
Saturday, 01 June 2024

Easy to order Reasonably quick delivery Product not described adequately or accurately enough on this occasion.

Rebecca , Sockshop 04 June 2024 10:16
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Fiona Milton
Sunday, 26 May 2024

If you review and replace the stock we always get which are thick and of excellent quality I might increase the rating.

Trusted Customer
Thursday, 23 May 2024

Socks came in a bag with sockshop all over, so spoilt the present for my husband

Andrew Smith
Wednesday, 22 May 2024

Bit slow delivery! I think I overpaid!

Trusted Customer
Sunday, 19 May 2024

No service as I shopped online

Hugh Crothers
Tuesday, 07 May 2024

These socks are OK, a bit finer than I had expected. However, my main gripe with Sockshop is that i purchased 5 different types of socks from 3 manufacturers, and they are all virtually the same thickness, construction, quality etc. On closer inspection all three companies are owned by the same organisation and ALL of the socks were made in China, probably in the same factory. Dissapointing. A lack of product deferention.

Trusted Customer
Thursday, 02 May 2024

They arrived quickly

Trusted Customer
Wednesday, 17 April 2024

Arrived quickly.

Paul Pilsworth
Wednesday, 13 March 2024

Poor.. wouldn’t recommend. Socks were poor quality and no one got back to me to help

Rebecca , Sockshop 19 March 2024 10:15
Hello, Thank you for your feedback. I am sorry you have not seen our replies as we have responded to you on the 09/03. Please return these items to us for a refund. Kind regards, SOCKSHOP
Chris Brett
Friday, 23 February 2024

Website was east to use and the update on shipping was good.

Adrianne , Sockshop 26 February 2024 12:17
Thank you for leaving your feedback. I am so glad that you found the order process straightforward and that you are satisfied with the delivery that you received. We appreciate your feedback! Best regards, SOCKSHOP
Trusted Customer
Thursday, 15 February 2024

Fast efficient service, however one pair of socks had a hole and the recycled cotton socks bobbled badly after only one use. (I understand why they were reduced now) The New Oxford socks however are wearing well. All products were washed before 1st wear.

Rebecca , Sockshop 19 March 2024 09:13
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us by following the instructions on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
John Michael Alan Walker
Saturday, 09 March 2024

Socks were good. although label only had my name, road and postcode, so postman had to guess who to deliver to

Lyn Wesemael
Saturday, 09 March 2024

Great socks. I ordered on the Saturday but left for the Camino on Wednesday morning. I thought with 48 hour delivery I would be okay sadly they did not turn up in time.

Trusted Customer
Friday, 08 March 2024

I bought 4 pairs of socks and wore one of them yesterday while travelling for work. They’re comfy socks and I did a lot of walking - around 5.5 miles all in. That’s the positive stuff. On the downside one of them has a hole at my toe. The service was great though and I already have a replacement pair on the way. Overall I’m kinda on the fence right now and don’t know how they’ll be longer term.

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